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Technical Support Specialist

summary

“Xsites” is looking for a junior technical support specialist to join our IT department in Tel Aviv. As a technical support specialist, you will be responsible for maintaining the company’s IT solutions and support company’s employees including offshore offices.

 

What You’ll Do

  • Provide technical support for the CRM and variety of third-party services
  • Maintaining the company’s systems in a production environment

Troubleshoot issues to determine the root cause and present suggested work-arounds and permanent solutions

What are we looking for?

  • Self-learning capabilities and the desire to learn and advance in the technologies industry
  • At least 1 years of experience as a technical support specialist in a medium/large organization
  • At least 1 years of experience with Active Directory, DNS, Exchange
  • Advantage for candidates with hands-on experience with “Office 365”
  • Advantage for candidates with experience in providing support services via ticketing system or emails
  • Ability to work under pressure
  • High service awareness and excellent human relations
  • Team player
  • High level of written and spoken English

Who We Are
Xsites is a boutique programming power house and IT services provider located in the center of Tel Aviv

Approach
We value diverse perspectives and believe this translates into stronger products and a better workplace

Environment
We have an open, casual, fun and upbeat environment where you are given a lot of responsibility and the freedom to make a huge impact

 

Technical Support Specialist

“Xsites” is looking for a junior technical support specialist to join our IT department in Tel Aviv. As a technical support specialist, you will be responsible for maintaining the company’s IT solutions and support company’s employees including offshore offices.

IT engineer

Xsites is looking for an IT engineer to join our IT department in Tel Aviv. As IT engineer you will be responsible for maintaining company IT infrastructure, workstations and support company employees including off shore offices.

Java Senior Programmer

Xsites is a company with an engineering culture that embraces cutting- edge technologies, performance and clean code for our highly scalable CRM systems that support a variety of users. We work in small teams, follow agile work methods and use continuous integration and continuous delivery methodologies to run quickly while maintaining the high quality of our product. If you are a Java developer with experience in the field, passion and motivation, we are looking for you.

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